Property management

Our expert team of property managers work with occupiers to ensure they are familiar with the systems and procedures in their new building and have the ongoing support they need. Depending on the nature of the client’s requirements, we can take a light touch or comprehensive approach to FM.

Whether lease arrangements place us or our clients in charge of taking care of their building, we provide support tailored to client’s needs. From offering advice to GPs on high quality local contractors who can meet their needs, to monitoring the performance of portfolio-wide FM contracts for our LIFT clients, we take pride in the buildings we have created and work hard to maintain the high quality of them.

The property management team also shares the benefit of its experience at all stages of development, design and construction, helping to continually improve quality. This also means they are familiar with new facilities and assist in the smooth transition from construction to operation.

Services provided include:
  • FM market testing
  • Administration and monitoring of FM contracts
  • Helpdesk & managing emergency response
  • Strategic asset management
  • Stock rationalisation
  • Lease management & compliance advice
  • Valuation
  • Health & fire safety
  • Statutory compliance
  • Extensions
  • Minor works & refurbishment
  • Buildings insurance
  • Building maintenance - Pre-planned & reactive
  • Service charge management
  • Rent & other payments collection
  • Landlord & tenant advice
  • Energy advice

Following the acquisition of Prime Public Partnerships (Holdings) Limited by Primary Health Properties PLC (PHP) in December 2013, the management of the PPP portfolio has transferred to Nexus Tradeco Ltd who manages the PHP portfolio.

If you are a tenant, or a contractor that maintains a primary care facility, that has transferred to PHP please contact Michelle Whitfield at or call the team on 01789 263000.

Alternatively if you wish to speak to someone from Prime regarding BaS LIFT, Prima 200 or any other property matters then please contact Julian Keyte at or call on 01905 362149.